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Warranty
At Plunge City, we've built products that are rock solid and designed to last, which is why we offer the best warranty in the industry. We understand that purchasing a cold plunge is a significant investment, and we want you to feel confident and secure with your purchase.
Standard Warranty: 2 Years
Every cold plunge purchased from Plunge City comes with a comprehensive 2-year warranty. This means that you can enjoy your cold plunge with peace of mind, knowing that any issues will be fully covered by us.
Extended Warranty: Upgrade to 5 Years
For those who want even more protection, we offer an option to upgrade to a 5-year warranty for an extra fee. This extended coverage ensures that you can enjoy the benefits of your cold plunge for many years without worrying about potential repairs or issues.
Why Our Warranty is the Best:
- Unmatched Coverage: Unlike our competitors, who sell their cold plunges for $5000-$15000 and typically only offer a 1-year warranty with limited coverage, Plunge City provides a full 2-year warranty as standard, with the option to extend to 5 years.
- No Fine Print: Our warranty is straightforward and comprehensive. We don’t believe in complicated terms or hidden conditions. If something happens to your cold plunge, we cover it – no questions asked.
- Full Protection: While many competitors only cover parts and exclude labor costs, our warranty covers everything. If a repair is needed, both parts and labour are included, ensuring you won’t be out of pocket for any warranty-related issues.
Our Commitment to Quality
At Plunge City, we're all about making gear that stands up to the test of time. We know you don't want to be dealing with repairs and hassles, so we've made sure our cold plunges are built tough. Our warranty isn't just a piece of paper—it's our promise that you're getting a product that's designed to last and perform.
How to Make a Warranty Claim
Making a warranty claim with Plunge City is simple and hassle-free:
- Contact Us: Reach out to our customer service team with your purchase details.
- Assessment: We will promptly assess the issue and determine the best course of action.
- Resolution: We will handle the repair or replacement quickly and efficiently, ensuring minimal disruption to your use of the cold plunge.
Here at Plunge City, we're all about making sure you're sorted. Our warranty is as solid as our cold plunges. You won't find any sneaky fine print or hidden catches here. If something goes wrong, we've got your back. You're not just buying a top-notch cold plunge; you're getting the best warranty support around. So kick back and relax, knowing you're covered with Plunge City.